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In the retail division we work within the following areas
Grocery, General Merchandise, Fashion, DIY, Department Stores, Speciality
The retail 'experience' forms an important part of your customer's shopping enjoyment, whether that's in-store, online or by mail order. Creating the right level of customer experience and engagement is critical to delivering profitable, loyal customers.
At the point of sale, ClarityLive combines grocery, general merchandise, specialty and hospitality functions, empowering you to optimise operations at individual selling points. Because ClarityLive™ is a multi-channel solution, this functionality can be made available at different sales channels both in store using, for example, mobile POS, self-checkout, or kiosks, and out of store methods such as ecommerce or call centres.
Implement effectively
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Our approach won’t ignore your existing systems - we’ll maximise re-use and avoid operational disruption. ClarityLive™ has many in-built features and strategies to ensure your experience of our implementation is first rate. |
Control operations - and fraud
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Rapid decisions require real-time information. ClarityLive™ delivers this throughout your business when and in the way that you need it, with sophisticated management and monitoring tools. Our software keeps you on top of fraud with centralised on-line authorisation services. This gives tight control of features such as refunds, staff discounts, loyalty, gift cards and shopper discounts. |
Engage customers
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Once you've attracted the customer, how do you engage with them at the right level to ensure that they spend more, stay loyal and return regularly? ClarityLive™ offers numerous approaches ranging from generic, time or member based promotions through to targeted online schemes such as loyalty, savings and electronic gift cards. Complex transactions often involve specialist functionality that is provided by other systems - possibly over the internet. ClarityLive™ allows you to join these services together to give your customers a consistent service and minimise operating costs. |
Retail