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Reebok Sports Club, London

London's Reebok Sports Club provides state-of-the-art leisure opportunities for over 5,000 members. The club reviewed its IT needs and chose Clarity as its new partner. ClarityLive for Leisure software is helping the club retain more members by keeping them happy, through improved understanding of membership trends, queue-busting payment processes, and better customer service. In addition, more efficient administration and the ability to drive secondary spend represent significant business benefit for the club. Plus »

Bracknell Forest Borough Council

Bracknell Forest Borough Council operates a diverse range of leading leisure facilities, but service delivery was held back by an outdated IT infrastructure that incorporated a plethora of independent systems. Clarity installed an advanced, integrated leisure management and point of sale solution, with innovations such as touchscreen ticketing, online booking, barcode functionality and smartcard capabilities. The ClarityLive for Leisure software has revolutionised everything from customer service and management reporting, to overall financial and operational control and performance. Plus »

Aspire Sports & Cultural Trust

Aspire Sports & Cultural Trust provides public leisure facilities and services to over one million customers every year. One of the major challenges for any public services provider is to deliver new initiatives like the UK Government's 'Swim 4 Life' programme, quickly, efficiently and effectively. Clarity's eJoining software has enabled Aspire to do just this, achieving impressive participation figures while minimising administrate pressure and staff costs. Plus »

Solution de la carte intelligente: Bracknell Forest Borough Council

Bracknell Forest Borough Council gère de nombreux équipements de loisirs et de collectivités. Pour améliorer l’accès au service et pour satisfaire la politique du programme Interoperability eGovernment (IEG), cette collectivité (un acteur de premier plan dans le projet de la carte intelligente) voulait maximiser l’utilisation de la carte. Clarity a fourni une solution multi-site, complètement intégrée qui combine la technologie de la carte intelligente, la gestion opérationnelle et les systèmes POS ce qui modernise et améliore le service de livraison. La solution Bracknell est vue comme l’exemple pratique d’utilisation de la technologie de la carte intelligente par une collectivité locale. Plus »

FitSpace gets in shape: Clarity's next generation solution in action

Health and fitness chain FitSpace has brought a pioneering business proposition to the UK leisure market. Technology plays a fundamental role in FitSpace’s vision, ultimately enabling it to operate with the lowest monthly club membership rates in the UK for high quality facilities. FitSpace has partnered with Clarity, selecting modules from its ClarityLive for Leisure software suite. This solution supports the customer experience while automating key membership processes, offering customers an easy to use system that minimises costs. Plus »

SMS key to Reebok member retention drive: Reebok Sports Club, London

Reebok Sports Club is already the subject of an introductory Clarity customer case study - click here to view. This update focuses on Clarity's recently installed SMS solution. Plus »

Réservation en ligne: Warrington Borough Council

Warrington Borough Council un acteur majeur des collectivités locales britanniques pour satisfaire le programme de modernisation du e gouvernement (en particulier BVPI157) a choisi les logiciels Clarity Flex eBooking. Cela a permis à Warrington d’améliorer ses services en introduisant des réservations en ligne et des facilités de paiement pour ses clients, et en augmentant son efficacité au niveau administratif. Les frais élevés ont pu être payés grâce au financement de Gouvernement disponible pour supporter les objectifs du e-gouvernement. Plus »