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Leisure

In the leisure division we work within the following areas

Leisure Centres, Health & Fitness Clubs, Golf and Spa, Resorts, Travel

The leisure experience revolves around membership and repeat visits. From multi-site leisure centres and health and fitness clubs through to golf and spa, ClarityLive™ enables the best possible relationship with your customers, whilst optimising your resources.

ClarityLive™ for Leisure is an innovative, proven and highly configurable suite of leisure management software that helps you enhance and grow your business. It includes our latest Leisureflex.Net modules, equipping staff and managers with a comprehensive toolset for managing every aspect of multi-site operations.

Complete financial control

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At Clarity we understand the importance of financial transparency and control at every level of your operation. ClarityLive™ for Leisure delivers this with tools that meet the varying needs of head office based managers as well as individual site operators. Our software is open standards based, and we have extensive experience linking systems to third party finance packages.

 

Profitable customer interactions

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ClarityLive™ helps optimise relationships with your customers and members. A series of seamlessly integrated software modules boost your marketing effort and support
super-efficient membership administration.

 

Better bookings

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Bookings effectiveness is key, whether it’s for your classes, squash courts, swimming courses, golf rounds or treatments.

ClarityLive™ offers powerful, wide-ranging bookings functionality to deliver a great customer experience and optimum facility usage - across the point of sale (POS), in the back office or online.

Our software simplifies the whole bookings and resource management task, speeding up processes, reducing errors and avoiding over subscription. All transactions are integrated at POS, back office and online, and operate in real time. Our advanced online eBooking and ePay solutions adhere to public sector operators’ regulatory compliance needs.

 

Modular tools

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A series of modular tools are available as part of your ClarityLive™ leisure management system. These include advanced, integrated POS; comprehensive bookings and course management; resource and financial control; membership management and business intelligence.

These modular components feature open standards based interfaces, and we also offer an array of existing interfaces to third party systems. Uniquely, Clarity facilitates broad based management of your entire leisure operation. Whether you require individual software components to bridge gaps in your existing IT provision, or compelling end-to-end systems, we can help.

 

Fast track customers

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Convenient, easy service access is a key element of the leisure experience. The ClarityLive™ customisable online features enable your customers to book, pay, enroll and join from their home, workplace, on the move or from site-based kiosks. Fast track features then speed them through reception via integrated turnstiles or kiosks, improving their visit and reducing demands on reception staff.

 

POS driven efficiency

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As you'd expect, the innovative ClarityLive™ capabilities make POS operations fast and efficient too, from issuing swimming tickets to retail sales. In your bars, restaurants and cafeterias, the software supports every format that you need. Our intuitive, leisure specific POS touchscreen technology guarantees fast customer throughput and minimal staff training requirements. Flexible payment methods include loyalty related and stored value schemes, and Clarity is at the forefront of smartcard technology developments. The POS user interface is fully customisable too, maximising the impact of your brand.

Multi sector expertise allows us to integrate hospitality and retail functionality within our leisure POS solutions, extending superb capabilities right across your business. Uniquely, these diverse transactions can all be processed through a single screen, ensuring exceptionally fast customer service - and more relaxed and productive staff.

 

ClarityLive™ software

ClarityLive™ software enables today's on-demand customer experience,
while ensuring traditional reliability and service.
Whichever industry you work in, our software can help you to...

  • Sell more effectively to loyal customers through whichever channels you choose
  • Engage better with your customers to enhance services and your proposition
  • Optimise resources more effectively ensuring high demand, usage and availability
  • Inform your business and customers, when, where and in the way they need

Sell

+ Point of Sale + Online Booking + Point of Service + Mobile + Kiosk + Internet Sales + Self Service + Cross Channel + Promotions + Call Centre + Ticketing + Self Checkout

Engage

+ Loyalty + Targeted Promotions + Membership + Gift Cards + Accounts + Digital Receipts + Returns Control + Access Control + Box Office + Prospecting + Cashless + Targeted Promotions + Digital Signage + Table Service + Digital downloads

Optimise

+ Reporting + Customer History + Real-time Feeds + Monitoring & Alerts + Transaction History + Activity History + Mobile Reporting + Enterprise Management + Data Warehouse

Inform

+ Bookings + Property Management + Event Management + Ticketing + Activities + Seat Allocation + Reservations + Stock Management + Course Management + Availability + Price Management + Time and Attendance + Technical Control + Rate Management + Financial Control