Hôtellerie & Restauration

Etudes de cas

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Peel Hotels

Peel Hotel is a chain of nine hotels in provincial UK locations. The chain places great emphasis on its service reputation and local support, investing in regular facility and service upgrades. Its key requirements included the need to improve customer interactions; to add compatibility for web booking functionality; and to improve management information. The company is quickly reaping the benefits of ClarityLive for Hospitality software. Plus »

Mar Hall Hotel

Luxury independent hotel Mar Hall sought a new IT system to address several key challenges. By reducing paperwork and manual processes it aimed to improve responsiveness to customer enquiries, and to maximise bookings and financial performance. Clarity has delivered seamless, broad ranging functionality that enables staff to transform the customer experience and drive sales, with easy to use tools and outstanding reporting. Plus »

Oxford Hotels & Inns

With an estate of 43 hotels, Oxford Hotels & Inns sought a new front desk system as part of an ambitious investment programme. It had inherited a variety of IT systems that prevented operational transparency and business control, and valued Clarity's partnership approach as much as its renowned software. Oxford Hotels & Inns has reported immediate positive results, including greater operational efficiency and management control. Plus »

Hallmark Hotel Group

For the Hallmark Hotel Group, ClarityLive for Hospitality software is proving a key management resource for implementing business strategy and driving results. Hallmark, a growing chain of venture capital-backed hotels, selected ClarityLive to support the chain's repositioning to the four star market. The Clarity system includes innovative hotel-specific functionality, enhancing customer interactions as well as assisting management with powerful operational and reporting tools. Plus »

Les systèmes Clarity menent au succés un groupe de pubs: Pleisure

Pleisure est une structure familiale composée de 12 pubs. Clients depuis plus de dix ans de Clarity cette société utilise des solutions TPV et des logiciels de gestion pour développer ses activités. La croissance du groupe depuis 2004 a démontré qu’un système de gestion centralisé permettait un bénéfice réel. Pleisure a mis en place un upgrade de son système informatique pour un contrôle total à partir du siège  avec une meilleure collecte des données, une plus grande transparence des opérations, un meilleur contrôle financier et des procédés commerciaux plus efficaces à travers le groupe. Plus »

Award winning pub upgrades to ClearView: The Crooked Billet

Gastro pub The Crooked Billet retains the look and feel of a traditional village inn. The pub has won a string of accolades in recent years, and the owners were keen to maintain and build on this success by updating their IT system. Having used Clarity's original Smartpad solution for many years, they evaluated a series of alternatives before selecting the new Clarity ClearView system for its ease of use, good looks and affordability. Plus »