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In the hospitality division we specialise the following areas
Restaurants, Bars/Pubs, Contract Catering, Cafés, Quick Service Restaurants, Hotels
In hospitality your success depends on far more than just the quality of your food or room furnishings. Perfecting the customer experience can contradict your other business parameters: ClarityLive™ helps you conquer these challenges.
Perishable goods and services come with the territory. With ClarityLive™ you can maximise profitability by efficiently managing resources. New levels of service can be delivered across multiple sites, while managing and reporting bookings and sales transactions in real time.
Improve the customer experience
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Use proven loyalty, CRM and smart phone technology to engage with consumers. Better and more efficient experiences will maximise your revenue growth. |
Generate competitive edge
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Innovative, converged IT systems can be a real source of competitive edge. Clarity works with your existing partners or best of breed technology providers to deliver true end-to-end solutions. |
Raise productivity
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Online, real time business intelligence tools capture your key business metrics. This information drives productivity and ensures that daily challenges can be addressed instantly. |
Optimise event management
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ClarityLive™ manages every aspect of event and conference bookings. Each customer’s wishes are captured, confirmed automatically by email or letter, and invoiced at the event’s conclusion. Planning reminders alert your team to bring together all the elements and services involved, promoting successful events and repeat business. |
Streamline processes
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Our online or locally installed solutions deliver easy to use yet sophisticated food and beverage systems. These include centralised database management for chains and groups, putting you in control. |
Modular tools
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A series of modular, integrated hospitality tools are available as part of your ClarityLive™ system. These are open standards based and we can offer an array of existing interfaces to third party systems. So whether you require individual software components to bridge gaps in your IT provision, or compelling end-to-end hospitality management systems, we can help. |
Make food and drinks work
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ClarityLive™ blends the speed, simplicity and accuracy needed at the point of sale with advanced features that make the difference to your customers’ experience. Mobile devices allow your customers to order and pay for their food and drink without moving from their table. Garden and patio areas become even more profitable, and your team can focus on upselling and customer service. From sophisticated fine dining table management to cashless environments for student bars, ClarityLive™ ensures that your food and drinks operations hit the spot. |
Raise room rates and occupancy
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For hotels and resorts, ClarityLive™ software drives high room rates and occupancy. You can control your central reservations and release rooms to your chosen internet channels at the right time and price. Your guests enjoy a seamless experience - whether booking spa treatments and golf tee times, or relaxing with a coffee in your lounge. |