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Hospitality - Clarity Commerce

In the hospitality division we specialise the following areas

Restaurants, Bars/Pubs, Contract Catering, Cafés, Quick Service Restaurants, Hotels

In hospitality your success depends on far more than just the quality of your food or room furnishings. Perfecting the customer experience can contradict your other business parameters: ClarityLive™ helps you conquer these challenges.

Perishable goods and services come with the territory. With ClarityLive™ you can maximise profitability by efficiently managing resources. New levels of service can be delivered across multiple sites, while managing and reporting bookings and sales transactions in real time.

Improve the customer experience

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Use proven loyalty, CRM and smart phone technology to engage with consumers. Better and more efficient experiences will maximise your revenue growth.

 

Generate competitive edge

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Innovative, converged IT systems can be a real source of competitive edge. Clarity works with your existing partners or best of breed technology providers to deliver true end-to-end solutions.

 

Raise productivity

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Online, real time business intelligence tools capture your key business metrics. This information drives productivity and ensures that daily challenges can be addressed instantly.

 

Optimise event management

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ClarityLive™ manages every aspect of event and conference bookings. Each customer’s wishes are captured, confirmed automatically by email or letter, and invoiced at the event’s conclusion. Planning reminders alert your team to bring together all the elements and services involved, promoting successful events and repeat business.

 

Streamline processes

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Our online or locally installed solutions deliver easy to use yet sophisticated food and beverage systems. These include centralised database management for chains and groups, putting you in control.

 

Modular tools

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A series of modular, integrated hospitality tools are available as part of your ClarityLive™ system. These are open standards based and we can offer an array of existing interfaces to third party systems. So whether you require individual software components to bridge gaps in your IT provision, or compelling end-to-end hospitality management systems, we can help.

 

Make food and drinks work

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ClarityLive™ blends the speed, simplicity and accuracy needed at the point of sale with advanced features that make the difference to your customers’ experience. Mobile devices allow your customers to order and pay for their food and drink without moving from their table. Garden and patio areas become even more profitable, and your team can focus on upselling and customer service. From sophisticated fine dining table management to cashless environments for student bars, ClarityLive™ ensures that your food and drinks operations hit the spot.

 

Raise room rates and occupancy

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For hotels and resorts, ClarityLive™ software drives high room rates and occupancy. You can control your central reservations and release rooms to your chosen internet channels at the right time and price. Your guests enjoy a seamless experience - whether booking spa treatments and golf tee times, or relaxing with a coffee in your lounge.

 

Hospitality Brochure

Hospitality Brochure

(click to download the brochure - 714 KB PDF Document)

ClarityLive™ software

ClarityLive™ software enables today's on-demand customer experience,
while ensuring traditional reliability and service.
Whichever industry you work in, our software can help you to...

  • Sell more effectively to loyal customers through whichever channels you choose
  • Engage better with your customers to enhance services and your proposition
  • Optimise resources more effectively ensuring high demand, usage and availability
  • Inform your business and customers, when, where and in the way they need

Sell

+ Point of Sale + Online Booking + Point of Service + Mobile + Kiosk + Internet Sales + Self Service + Cross Channel + Promotions + Call Centre + Ticketing + Self Checkout

Engage

+ Loyalty + Targeted Promotions + Membership + Gift Cards + Accounts + Digital Receipts + Returns Control + Access Control + Box Office + Prospecting + Cashless + Targeted Promotions + Digital Signage + Table Service + Digital downloads

Optimise

+ Reporting + Customer History + Real-time Feeds + Monitoring & Alerts + Transaction History + Activity History + Mobile Reporting + Enterprise Management + Data Warehouse

Inform

+ Bookings + Property Management + Event Management + Ticketing + Activities + Seat Allocation + Reservations + Stock Management + Course Management + Availability + Price Management + Time and Attendance + Technical Control + Rate Management + Financial Control