Emploi
Clarity Commerce Solutions is looking for talented individuals ready to join a company with a strong culture that supports training and development opportunities. We have a fast-paced environment where innovation, creativity and results are valued.
Current Vacancies
- QA/Support Analyst
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- Report to the Head of The Netherlands Delivery Team
- Work with the core product QA team and support the QA process of all product releases to customers and partners
- Build test rigs at base and also on customer/partner sites
- Support customers/partners through the user acceptance testing and pilot phases of projects by guiding them on system usage, and understanding and seeking resolution of any issues found
- Support the product development team by gathering diagnostic information about issues found during testing or in live operation
- Provide a point of service for software support to customers and partners, ensuring a list of issues is maintained by customer and by severity and it is updated and communicated frequently to the product QA and support teams
- Work on customer sites providing hands on QA and support as required from time to time
- Attend frequent QA/Support sessions in the UK with the product development team (day trips)
- Development Analyst
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- Report to the Head of The Netherlands Delivery Team
- Work with our customers to understand and document their requirements regarding interfaces, reporting and product configuration
- Work with our partner technical resources to train them on configuration and interface development, and support them as necessary as they undertake such work
- Configure the ClarityLive POS application accordingly using XML and SQL programming techniques
- Develop interfaces between the ClarityLive product suite and third party applications that are specific to our customer requirements such as data warehousing, business intelligence, merchandising and so on
- Ensure all development work is in compliance with the standards laid down by the Product Development Team in the UK
- Be prepared to travel to the UK to work alongside the Product Development Team for all development work (such as component design, handover and validation by QA) – day trips mostly
- Write reports for customers by extracting data from the ClarityLive product suite and using tools such as SQL Reporting Services to present the data as information
