Products
The FREEDOM product family is designed specifically for the modern retail environment. It addresses the complexities faced by retailers as they try to balance:
- Customer service-led strategies with the need for tighter controls to combat sophisticated fraud
- Multi-channel initiatives with budgetary pressures
- Sophisticated systems with the need for reliable deployment and maintenance
FREEDOM delivers solutions for point of sale / point of service, multi-channel selling, credit and debit processing, promotions and loyalty, electronic gift cards, cashless environments, refund management, digital receipts and loss prevention. Its .NET based architecture enables seamless, real-time interaction with other systems in the retail enterprise, providing data and processing capability to any system that needs it.
All of the FREEDOM modules can be deployed individually and so can be integrated with existing enterprise solutions - avoiding the need for wholesale replacement and allowing for low-risk migration strategies.
Sell
- Point of Sale
- FREEDOM-POS represents a new direction in the retail marketplace, delivering sophisticated functionality, inbuilt multi-channel capability and co-operative integration with other systems in the enterprise. More »
Engage
- Loyalty
- FREEDOM's Loyalty Center is a complete loyalty solution that can deliver local and/or large-scale corporate loyalty strategies. It can be integrated with any Point of Sale solution and is fully integrated with the rest of the FREEDOM product family More »
- Gift Cards
- Electronic gift cards are rapidly replacing the traditional paper gift certificates, offering better security for the retailer and the customer and delivering significant opportunities for up-selling and loyalty retention. More »
- Digital Receipts
- FREEDOM's Alerting Center offers retailers the opportunity to continue their relationship with the customer long after they have left the store. By providing comprehensive notification services the customer can receive information about events and activity through a variety of channels such as the web, email and mobile phone messages. More »
- Returns Control
- Fraud is on the increase and becoming more sophisticated. To compound this, retailers are becoming more exposed as they provide more selling channels, card based services and increasingly complex customer offers. More »
- Cashless
- In closed environments such as resorts, stadiums, cruise ships and amusement parks cashless operation provides convenience and security for customers while simplifying the operation for the retailer. FREEDOM provides a complete solution for cashless operation that can be integrated with any POS solution and with any other sales channels. More »
Optimize
Inform
- Real-Time Feeds
- Today's tough retail environment demands fast decisions that are based on up-to-the-minute information. The supply chain needs sales information, marketing need to see early results of promotions and loss prevention staff need to combine operator activity with sales information. More »
- Transaction History
- Retail crime costs retailers billions of dollars per annum - a significant part of which is cash and card fraud. Fraud is normally pre-planned, and follows a pattern. Cash and card fraud can be cut significantly through staff education and training, and systems support. More »