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Bracknell Forest Borough Council

Bracknell Forest Borough Council operates a diverse range of leading leisure facilities, but service delivery was held back by an outdated IT infrastructure that incorporated a plethora of independent systems. Clarity installed an advanced, integrated leisure management and point of sale solution, with innovations such as touchscreen ticketing, online booking, barcode functionality and smartcard capabilities. The ClarityLive for Leisure software has revolutionised everything from customer service and management reporting, to overall financial and operational control and performance. More »

Reebok Sports Club, London

London's Reebok Sports Club provides state-of-the-art leisure opportunities for over 5,000 members. The club reviewed its IT needs and chose Clarity as its new partner. ClarityLive for Leisure software is helping the club retain more members by keeping them happy, through improved understanding of membership trends, queue-busting payment processes, and better customer service. In addition, more efficient administration and the ability to drive secondary spend represent significant business benefit for the club. More »

Aspire Sports & Cultural Trust

Aspire Sports & Cultural Trust provides public leisure facilities and services to over one million customers every year. One of the major challenges for any public services provider is to deliver new initiatives like the UK Government's 'Swim 4 Life' programme, quickly, efficiently and effectively. Clarity's eJoining software has enabled Aspire to do just this, achieving impressive participation figures while minimising administrate pressure and staff costs. More »

Smart card solution: Bracknell Forest Borough Council

Bracknell Forest Borough Council operates a diverse range of leisure and community facilities. In order to improve service access and to meet Interoperability eGovernment (IEG) policy targets, the authority (a leading player in the National Smart Card Project) was keen to maximize smart card usage. Clarity delivered a fully integrated, multi-site solution - combining smart card technology with operational management and POS systems - which modernizes and improves service delivery. The Bracknell solution is seen as a best practice example of the use of smart card technology by a local authority. More »

e-Bookings solution: Warrington Borough Council

Warrington Borough Council, a leading player amongst UK local authorities seeking to meet the broad modernization agenda for e-government (specifically BVPI157), has selected Clarity Flex online booking software. In doing so, Warrington is enhancing its online services by introducing online booking and payment facilities for its customers, simultaneously improving administrative efficiency. It is doing this highly cost effectively, by accessing Government funding currently available to support the e-government policy objectives. More »

FitSpace gets in shape: Clarity's next generation solution in action

Health and fitness chain FitSpace has brought a pioneering business proposition to the UK leisure market. Technology plays a fundamental role in FitSpace’s vision, ultimately enabling it to operate with the lowest monthly club membership rates in the UK for high quality facilities. FitSpace has partnered with Clarity, selecting modules from its ClarityLive for Leisure software suite. This solution supports the customer experience while automating key membership processes, offering customers an easy to use system that minimises costs. More »

SMS key to Reebok member retention drive: Reebok Sports Club, London

Reebok Sports Club is already the subject of an introductory Clarity customer case study - click here to view. This update focuses on Clarity's recently installed SMS solution. More »