Clarity Commerce Solutions

Case Studies

Peel Hotels: Peel Hotel is a chain of nine hotels in provincial UK locations. The chain places great emphasis on its service reputation and local support, investing in regular facility and service upgrades. Its key requirements included the need to improve customer interactions; to add compatibility for web booking functionality; and to improve management information. The company is quickly reaping the benefits of ClarityLive for Hospitality software. More »
Mar Hall Hotel: Luxury independent hotel Mar Hall sought a new IT system to address several key challenges. By reducing paperwork and manual processes it aimed to improve responsiveness to customer enquiries, and to maximise bookings and financial performance. Clarity has delivered seamless, broad ranging functionality that enables staff to transform the customer experience and drive sales, with easy to use tools and outstanding reporting. More »
Oxford Hotels & Inns: With an estate of 43 hotels, Oxford Hotels & Inns sought a new front desk system as part of an ambitious investment programme. It had inherited a variety of IT systems that prevented operational transparency and business control, and valued Clarity's partnership approach as much as its renowned software. Oxford Hotels & Inns has reported immediate positive results, including greater operational efficiency and management control. More »
Hallmark Hotel Group: For the Hallmark Hotel Group, ClarityLive for Hospitality software is proving a key management resource for implementing business strategy and driving results. Hallmark, a growing chain of venture capital-backed hotels, selected ClarityLive to support the chain's repositioning to the four star market. The Clarity system includes innovative hotel-specific functionality, enhancing customer interactions as well as assisting management with powerful operational and reporting tools. More »
Clarity systems drive pub group success: Pleisure: Pleisure is a family run estate of twelve pubs. A Clarity client for a decade, it utilizes point of sale solutions and a series of leading management software tools to run its operations. The group's growth meant that by 2004, the management team knew that a centrally deployed estate management system could deliver real value. Pleisure has undertaken a major estate IT upgrade, facilitating full head office control with automated gathering of key data, greater operational transparency, better financial control, and more efficient business processes across the group. More »
Award winning pub upgrades to ClearView: The Crooked Billet: Gastro pub The Crooked Billet retains the look and feel of a traditional village inn. The pub has won a string of accolades in recent years, and the owners were keen to maintain and build on this success by updating their IT system. Having used Clarity's original Smartpad solution for many years, they evaluated a series of alternatives before selecting the new Clarity ClearView system for its ease of use, good looks and affordability. More »