Products

The FREEDOM product family is designed specifically for the modern retail environment. It addresses the complexities faced by retailers as they try to balance:

  • Customer service-led strategies with the need for tighter controls to combat sophisticated fraud
  • Multi-channel initiatives with budgetary pressures
  • Sophisticated systems with the need for reliable deployment and maintenance

FREEDOM delivers solutions for point of sale / point of service, multi-channel selling, credit and debit processing, promotions and loyalty, electronic gift cards, cashless environments, refund management, digital receipts and loss prevention. Its .NET based architecture enables seamless, real-time interaction with other systems in the retail enterprise, providing data and processing capability to any system that needs it.

All of the FREEDOM modules can be deployed individually and so can be integrated with existing enterprise solutions - avoiding the need for wholesale replacement and allowing for low risk migration strategies.

Point of Sale / Service
FREEDOM-POS represents a new direction in the retail marketplace, delivering sophisticated functionality, inbuilt multi-channel capability and co-operative integration with other systems in the enterprise. More »
Multi-Channel Selling
FREEDOM is unique in its proven ability to support the growing requirement for multi-channel selling from a single code base. Through configuration, it can operate: More »
Loyalty
FREEDOM's Loyalty Centre is a complete loyalty solution that can deliver local and/or large-scale corporate loyalty strategies. It can be integrated with any Point of Sale solution and is fully integrated with the rest of the FREEDOM product family More »
Electronic Gift Cards
Electronic gift cards are rapidly replacing the traditional paper gift certificates, offering better security for the retailer and the customer and delivering significant opportunities for up-selling and loyalty retention. More »
Cashless Environments
In closed environments such as resorts, stadiums, cruise ships and amusement parks cashless operation provides convenience and security for customers whilst simplifying the operation for the retailer. FREEDOM provides a complete solution for cashless operation that can be integrated with any POS solution and with any other sales channels. More »
Refund Management
Fraud is on the increase and becoming more sophisticated. To compound this, retailers are becoming more exposed as they provide more selling channels, card based services and increasingly complex customer offers. More »
Electronic Payments
FREEDOM-ePay is high-performance payments handling software which manages the messaging between selling points and the various payment networks supporting the retailers' offered payment options. Flexibility and control over multiple parallel payment channels allows the retailer unprecedented control over the cost of payments. This integrated payment handling solution manages both payment verification and payment-like interactions along with the associated settlement and reconciliation support. For example: More »
Loss Prevention
Retail crime costs UK retailers £2.4 billion per annum - a significant part of which is cash and card fraud. Fraud is normally pre-planned, and follows a pattern. Cash and card fraud can be cut significantly through staff education and training, and systems support. More »
Digital Receipts
FREEDOM's Alerting Centre offers retailers the opportunity to continue their relationship with the customer long after they have left the store. By providing comprehensive notification services the customer can receive information about events and activity through a variety of channels such as the web, email and mobile phone messages. More »
Real-Time Retailing
Today's tough retail environment demands fast decisions that are based on up-to-the-minute information. The supply chain needs sales information, marketing need to see early results of promotions and loss prevention staff need to combine operator activity with sales information. More »